Privacy Policy for My Big Fat Greek Travel
Last Updated: November 21, 2022
My Big Fat Greek Travel (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mybigfatgreektravel.com (the “Site”), engage with our services, or opt in to receive SMS/MMS communications.
By accessing the Site, using our services, or opting in to communications, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
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Name
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Email address
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Phone number
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Billing and payment details
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Travel preferences
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Identifiable profile information you voluntarily submit
1.2 Automatically Collected Information
When you visit the Site, we may automatically collect:
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IP address
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Browser type
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Device identifiers
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Operating system
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Pages you visit
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Cookies and tracking technologies
1.3 SMS/MMS Information (A2P Compliance)
If you opt in to receive messages from us, we may collect:
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Your mobile phone number
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Message history
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Delivery/read information
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User interaction with messaging
We will never sell your mobile phone number or share it with third parties for marketing purposes.
2. How We Use Your Information
We use your information to:
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Provide travel planning and concierge services
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Process payments and bookings
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Communicate updates, confirmations, and support
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Improve the Site and user experience
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Provide customer service
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Send marketing messages only after obtaining explicit opt-in consent
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Maintain A2P messaging compliance
3. SMS/MMS A2P Messaging Compliance
By opting in to receive SMS/MMS text messages from us, you agree to the following:
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Message frequency may vary
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Standard message and data rates may apply
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You may opt out at any time by texting STOP
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You may request help by texting HELP
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We will not share your SMS consent or mobile number with third parties
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Opt-in consent is collected through approved channels (web forms, checkboxes, keywords, or written consent)
We strictly adhere to TCPA, CTIA, and applicable carrier guidelines.
4. How We Share Your Information
We may share information with:
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Payment processors
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Travel suppliers (e.g., airlines, hotels, tour operators)
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Service partners assisting our operations
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Legal authorities when required by law
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Marketing platforms strictly for internal communication purposes
We do not sell personal information.
5. Cookies & Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
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Track engagement
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Improve performance
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Personalize content
You can adjust cookie settings in your browser at any time.
6. Data Security
We take reasonable measures to secure your data, including:
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Encryption
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Secure servers
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Restricted access protocols
However, no method of electronic transmission is 100% secure.
7. Your Privacy Rights
Depending on your jurisdiction, you may request:
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Access to your data
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Correction of inaccurate information
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Deletion of data
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Opt-out of marketing communications
To make a request, email:
8. Third-Party Links
Our Site may link to external sites we do not control. This Policy does not cover those sites.
9. Children’s Privacy
We do not knowingly collect information from individuals under 13.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
11. Contact Us
For questions regarding this Privacy Policy, contact:
info@mybigfatgreektravel.com