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Privacy Policy for My Big Fat Greek Travel

 

Last Updated: November 21, 2022

My Big Fat Greek Travel (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mybigfatgreektravel.com (the “Site”), engage with our services, or opt in to receive SMS/MMS communications.

 

By accessing the Site, using our services, or opting in to communications, you consent to the practices described in this Privacy Policy.

 

 

1. Information We Collect

We may collect the following categories of information:

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Travel preferences

  • Identifiable profile information you voluntarily submit

1.2 Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type

  • Device identifiers

  • Operating system

  • Pages you visit

  • Cookies and tracking technologies

1.3 SMS/MMS Information (A2P Compliance)

If you opt in to receive messages from us, we may collect:

  • Your mobile phone number

  • Message history

  • Delivery/read information

  • User interaction with messaging

We will never sell your mobile phone number or share it with third parties for marketing purposes.

 

 

2. How We Use Your Information

We use your information to:

  • Provide travel planning and concierge services

  • Process payments and bookings

  • Communicate updates, confirmations, and support

  • Improve the Site and user experience

  • Provide customer service

  • Send marketing messages only after obtaining explicit opt-in consent

  • Maintain A2P messaging compliance

 

3. SMS/MMS A2P Messaging Compliance

By opting in to receive SMS/MMS text messages from us, you agree to the following:

  • Message frequency may vary

  • Standard message and data rates may apply

  • You may opt out at any time by texting STOP

  • You may request help by texting HELP

  • We will not share your SMS consent or mobile number with third parties

  • Opt-in consent is collected through approved channels (web forms, checkboxes, keywords, or written consent)

We strictly adhere to TCPA, CTIA, and applicable carrier guidelines.

 

4. How We Share Your Information

We may share information with:

  • Payment processors

  • Travel suppliers (e.g., airlines, hotels, tour operators)

  • Service partners assisting our operations

  • Legal authorities when required by law

  • Marketing platforms strictly for internal communication purposes

We do not sell personal information.

 

5. Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Track engagement

  • Improve performance

  • Personalize content

You can adjust cookie settings in your browser at any time.

 

 

 

 

6. Data Security

We take reasonable measures to secure your data, including:

  • Encryption

  • Secure servers

  • Restricted access protocols

However, no method of electronic transmission is 100% secure.

 

7. Your Privacy Rights

Depending on your jurisdiction, you may request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of data

  • Opt-out of marketing communications

To make a request, email:

info@mybigfatgreektravel.com

 

8. Third-Party Links

Our Site may link to external sites we do not control. This Policy does not cover those sites.

 

9. Children’s Privacy

We do not knowingly collect information from individuals under 13.

 

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

 

11. Contact Us

For questions regarding this Privacy Policy, contact:
info@mybigfatgreektravel.com

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